Executive Team


Paul Peters

Owner/CEO
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Paul earned his BS in Psychology from the University of Illinois. He served in the military for eight years, achieving the rank of first lieutenant.  His work experience includes: serving as a chaplain at a county jail; working at a residential group home for individuals with severe MR/DD; working as a behavioral specialist; directing sheltered workshops serving those with disabilities; assisting individuals with disabilities start their own businesses;  starting two successful business within the community, and working as a case manager for over eight years. His passions are his three children, his relationship with God, advocating for others, reading, and his company.




Jeff Phillips

Clinical Director
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Jeff graduated from Appalachian State University in 1998 with a Bachelor of Arts in Psychology.  In 2003, Jeff earned his MBA in Healthcare Administration and Human Resources.  Jeff has over 20 years of experience working with children, adolescents, and adults with severe/persistent mental health, chronic substance abuse, and intellectual/developmental disabilities.  Jeff was recognized in 2005 as “Case Manager of the Year” in Mecklenburg County.  While his drive and passion is advocating for the members and families he serves, Jeff’s greatest source of joy is his three children – Riley, Ashlynn, and Jeffery.




Shyluer Holder

Quality Management Director
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B.A. in Sociology has continued my education in Psychology and Social Work. Certification as a Qualified Professional in Mental Health and Developmental Disability. Over 25+ years of experience in an array of Human Services Clinical Positions ranging from Case Management, County Coordinator, Service Coordinator Services to name a few. Strong passion for working and advocating for children and adults with dual diagnosis, Thomas S consumers, Mental Health and Developmental Disability, Traumatic Brain Injury, Autistic and Substance Abuse Diagnosis.
Author of “My Story of God’s Grace”




Brandi Jordan

Human Resources Director
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Brandi has owned and operated a successful award winning business for twenty years and has been employed as an office manager for a fast growing company since 2014.  She resides in Stanly County where she enjoys spending time with her three children. She truly believes in God’s vision for her life and allows him to place her where her light shines the brightest.




Alan Routhier

Regional Manager
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“Be the change you wish to see in the world,” – Mahatma Gandhi
A universally known quote, that is often repeated and seldom realized.  As CEO of Ignited Minds Childcare and Special Blendz Coffee & Ice Cream, I’m working to be the change.  What was once a dream, is now becoming a reality with the help of so many allies and advocates and, for them, I am grateful.  For the last fourteen years, I have been involved with special needs children and adults and, with each passing day, I became increasingly aware of the lack of facilities that cater to individuals with special needs.
I currently work as a Regional Director for Covenant Case Management. I’m also currently the president/CEO for Camp Sertoma, a summer camp built around giving the best summer camp experience to individuals with special needs. I have a strong passion for giving back and helping our special needs community and have dedicated most of my life to it. I look forward to working with Covenant Case Management in Being the Change!




Jamie Thomasson

Director of Fiscal Management
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After spending 18 years in a variety of positions in the human services field my life took a significant detour when I opened a café in Wilmington NC.  While spending the next 15 years in the restaurant business, I served on the board of the Cape Fear Museum Associates, organized a number of fundraising events for local charities, and helped organize and develop the Castle Street Business Alliance; transforming a troubled, decaying business district into a vibrant, up and coming shopping district.  I am passionate about community development and feel we often overlook the gifts and talents that many in our community have to offer. I have an undergraduate degree in Communications/Marketing from Appalachian State University and a law degree from the University of NC at Chapel Hill.