Leadership Team



Executive Team

Paul Peters, Owner/Executive Director of CCMS

Paul Peters

Owner/Executive Director

Phone: 844-777-2267 Ext: 7001
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Paul earned his BS in Psychology from the University of Illinois. He served in the military for eight years, achieving the rank of first lieutenant.  His work experience includes: serving as a chaplain at a county jail; working at a residential group home for individuals with severe MR/DD; working as a behavioral specialist; directing sheltered workshops serving those with disabilities; assisting individuals with disabilities start their own businesses;  starting two successful business within the community, and working as a case manager for over eight years. His passions are his three children, his relationship with God, advocating for others, reading, and his company.



Brandi Jordan, Chief Executive Officer/CEO of CCMS

Brandi Jordan

Chief Executive Officer/CEO

Phone: 844-777-2267 Ext: 7002
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Brandi has owned and operated a successful award winning business for twenty years and has been employed as an office manager for a fast growing company since 2014.  She resides in Stanly County where she enjoys spending time with her three children. She truly believes in God’s vision for her life and allows him to place her where her light shines the brightest.



Jeff Phillips, Chief Operations Officer/COO of Covenant Case Management Services

Jeff Phillips

Chief Operations Officer/COO

Phone: 844-777-2267 Ext: 7003
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Jeff graduated from Appalachian State University in 1998 with a Bachelor of Arts in Psychology.  In 2003, Jeff earned his MBA in Healthcare Administration and Human Resources.  Jeff has over 20 years of experience working with children, adolescents, and adults with severe/persistent mental health, chronic substance abuse, and intellectual/developmental disabilities.  Jeff was recognized in 2005 as “Case Manager of the Year” in Mecklenburg County.  While his drive and passion is advocating for the members and families he serves, Jeff’s greatest source of joy is his three children – Riley, Ashlynn, and Jeffery.



Jamie Thomasson, Chief Financial Officer/CFO of CCMS

Jamie Thomasson

Chief Financial Officer/CFO

Phone: 844-777-2267 Ext: 7004
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After spending 18 years in a variety of positions in the human services field my life took a significant detour when I opened a café in Wilmington NC.  While spending the next 15 years in the restaurant business, I served on the board of the Cape Fear Museum Associates, organized a number of fundraising events for local charities, and helped organize and develop the Castle Street Business Alliance; transforming a troubled, decaying business district into a vibrant, up and coming shopping district.  I am passionate about community development and feel we often overlook the gifts and talents that many in our community have to offer. I have an undergraduate degree in Communications/Marketing from Appalachian State University and a law degree from the University of NC at Chapel Hill.



Nikki Whitley, Human Resource Director

Nikki Whitley

Human Resource Director

Phone: 844-777-2267 Ext: 7005
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Nikki has worked with Covenant Case Management Services since the summer of 2019. She graduated from Montgomery Community College in 2016 where she started working with the public as a Dental Assistant shortly after. That’s where she found her love of assisting/helping others. Nikki now serves as an HR Specialist here with Covenant. Her areas of expertise include new employee onboarding, HR administration, and staff training management. Outside of work, Nikki enjoys spending time with her family and friends. She has a 7 year old son who keeps her busy with his love for many sports and extracurricular activities.



Randy Robinson, Clinical Director

Randy Robinson

Clinical Director

Phone: 844-777-2267 Ext: 7006
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Randy Robinson has been in the health and human services field for over 20 years. Randy holds Masters Degrees in General Psychology and Clinical Counseling. He has experience working with persons with Intelligential Developmental Disabilities, mental illness and at-risk populations such as substance abuse. He has overall program management experience providing services in the state of North Carolina. Randy also has knowledge managing and allocating multi-million dollar budgets and in developing relationships with diverse populations & stakeholders in the areas of healthcare, social welfare, education, and government. Randy has authored two books; Believe One More Day and Pursue: Chasing Your Purpose. In his spare time, he enjoys playing golf, boating, traveling and spending time with his family. Most importantly, Randy believes in God and knows that his relationship with the Lord is what gives him the strength to serve others.



Nycole Mumford, Quality Management Director

Nycole Mumford

Quality Management Director

Phone: 844-777-2267 Ext: 7007
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Bio coming soon.



Alisha Wallace-Smith, Care Management Program Director

Alisha Wallace-Smith

Care Management Program Director

Phone: 844-777-2267 Ext: 7008
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Meet Alisha Wallace-Smith, a Healthcare Executive with natural leadership talent and a progressive healthcare and human services career of over 25 years.  Alisha has a uniquely broad array of experience in acute, ambulatory, behavioral health of adults and youth, driving operational and care delivery goals with oversight of teams and resources.  Alisha is a passionate, tech-savvy leader with a heart of service and excellence in business operations and person-centered care..  Having an unyielding commitment to excellence, Alisha has either instigated or actively contributed to  nationally recognized patient engagement quality, and patient safety initiatives.  With fearless conviction to engage and educate in life-saving efforts, Alisha also supports organ and tissue donation.
 
Along with the extensive experience in Health and Human Services, Alishe has also developed an unyielding passion for program management, program development, and facilitating understanding in relation to Health Literacy and Diversity, Equity, and Inclusion throughout the healthcare continuum.  Alisha currently serves as Chair of the Diversity, Equity, and Inclusion committee with the local branch of American College of Healthcare Executives (AHEC).
 
Personally, Alisha is a graduate of The Ohio State University with a BA in African American Studies and Psychology.  Further, Alisha earned her Master of Healthcare Administration – Leadership from Capella University.  Alisha is a proud member of Alpha Kappa Alpha Sorority, Incorporated.  Lastly,  Alisha loves photography, to volunteering with the Community Shelter of Union County, to travel, go bowling, and dining out with family and friends.



Regional Directors

Sara Gulick, Regional Director, Alliance Health Development

Sara Gulick

Regional Director, Alliance Health Development

Phone: 844-777-2267 Ext: 7010
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Check Back Soon for Bio



Crystal Carlton, Regional Director, Vaya Health

Crystal Carlton

Regional Director, Vaya Health

Phone: 844-777-2267 Ext: 7017
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Check Back Soon for Bio



Erin Frazier, Regional Manager, Partners Health Management

Erin Frazier

Regional Director, Partners Health Management

Phone: 844-777-2267 Ext: 7019
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I graduated from The University of North Carolina at Greensboro in 2014 with a Bachelor's degree in Kinesiology and a Minor in Psychology. I have over 15 years of experience working with children, adolescents, and adults with Intellectual Developmental Disabilities in Residential, Licensed Day Facilities, and Community Employment. My passion for serving others came from years of admiring my mother’s love and patience as a Group Home Manager. I live to serve as an advocate for all individuals with Intellectual and Development Disabilities.



Mike Owens, TRegional Director, Trillium Health Resources-Sandhills Center-Eastpointe

Mike Owens

Regional Director, Trillium Health Resources-Sandhills Center-Eastpointe

Phone: 844-777-2267 Ext: 7026
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I have the honor and privilege of being the Regional Director of eastern North Carolina.  I have over 25 years of experience working in the field of Mental Health/Developmental Disabilities/Substance Abuse Services.  I have a BA degree in Psychology from Barton College and an MA degree in Human Services from Liberty University.  In my spare time, I enjoy being in the woods with my family on hiking trails, traveling to the beach and the mountains.



Regional Managers

Alan Routhier, Regional Manager of CCMS

Alan Routhier

Partners BHM - Regional Manager

Phone: 844-777-2267 Ext: 7016
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“Be the change you wish to see in the world,” – Mahatma Gandhi
A universally known quote, that is often repeated and seldom realized.  As CEO of Ignited Minds Childcare and Special Blendz Coffee & Ice Cream, I’m working to be the change.  What was once a dream, is now becoming a reality with the help of so many allies and advocates and, for them, I am grateful.  For the last fourteen years, I have been involved with special needs children and adults and, with each passing day, I became increasingly aware of the lack of facilities that cater to individuals with special needs.
I currently work as a Regional Director for Covenant Case Management. I’m also currently the president/CEO for Camp Sertoma, a summer camp built around giving the best summer camp experience to individuals with special needs. I have a strong passion for giving back and helping our special needs community and have dedicated most of my life to it. I look forward to working with Covenant Case Management in Being the Change!



QM Support

Shyluer Holder, Quality Management Support for CCMS

Shyluer Holder

Quality Management Support

Phone: 844-777-2267 Ext: 7009
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B.A. in Sociology has continued my education in Psychology and Social Work. Certification as a Qualified Professional in Mental Health and Developmental Disability. Over 25+ years of experience in an array of Human Services Clinical Positions ranging from Case Management, County Coordinator, Service Coordinator Services to name a few. Strong passion for working and advocating for children and adults with dual diagnosis, Thomas S consumers, Mental Health and Developmental Disability, Traumatic Brain Injury, Autistic and Substance Abuse Diagnosis.
Author of “My Story of God’s Grace”



Clinical Support

Maggie Farrington, PRN Clinical Support

Maggie Farrington

PRN Clinical Support

Phone: 844-777-2267 Ext: 7012
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Maggie has been part of the community based system of care for those with mental health and intellectual/developmental disability needs in NC since 1999. Having spent 9 years serving in a variety of roles at the LME/MCO Vaya Health, she provides business coaching and consultation for organizations and programs around clinically meeting co-occurring needs, clinical and program development and sustainability in publicly funded systems of care, and whole person care models. Maggie has established a regionally based team of specialists in the Vaya Health region to provide Innovations Specialized Consultative Services as well as developing several other Covenant services and supports in western NC.