Department Managers & Staff



Intake/Referrals Department

Sophia Star Halley, Intake/Referrals Manager of CCMS

Sophia "Star" Halley

Intake/Referrals Manager

Phone: 844-777-2267 Ext: 721
View Biography

Check Back Soon for Bio



Human Resources Department

Latoya Jackson, H/R for CCMS

Latoya Jackson

HR Coordinator

Phone: 844-777-2267 Ext: 722
View Biography

Latoya Jackson graduated from West Stanly High School in 2002.  After completing West Stanly, she studied Criminology with a minor in Sociology at Johnson C Smith University graduating in 2006. In 2015, she proceeded on to graduate from Strayer University with a Master’s in Business Administration and a minor in Management. She has worked in the financial industry for over 15 years helping people to succeed financially. When joining the covenant team in 2020, it was her passion to continue to serve by collaborating through love and faith to help others in the community.  She looks forward to working with Covenant Case Management. Her pride and joy is keeping God first in all that she does. She truly enjoys being a Mother to her 5-year-old son, traveling, and spending time with family and friends.




Human Resources Team


Eveie Coley, HR Admin Assistant 844-777-2267 Ext: 773
Susan Lutrell, Admin Assistant 844-777-2267 Ext: 775
Yolanda Efekoro, Admin Assistant 844-777-2267 Ext: 776
Tracy Culp, Human Resource Specialist 844-777-2267 Ext: 796

Billing/Claims Department

Fentress Wise, Billing/Claims Manager for CCMS

Fentress Wise

Billing/Claims Manager

Phone: 844-777-2267 Ext: 781
View Biography

Check Back Soon for Bio




Billing/Claims Team


Allison Lowder, Billing Specialist 844-777-2267 Ext: 777
Susan Purser, Fiscal Support Specialist 844-777-2267 Ext: 792

IT Department

Ryan Sheldon, IT Manager of CCMS

Ryan Sheldon

I/T Manager

Phone: 844-777-2267 Ext: 724
View Biography

Check Back Soon for Bio



Marketing Department

Bradley Clayton, Marketing Coordinator of CCMS

Bradley Clayton

Marketing Coordinator

Phone: 844-777-2267 Ext: 778
View Biography

Bradley Clayton studied media technology at The Carolina School of Broadcasting.  Bradley has experience in video production, game day production of sporting events, and marketing. Bradley has a passion for spending time with his son doing adventure activities.



Christopher Keith, Marketing Team 844-777-2267 Ext: 791

Revive Therapy

Carla Shepherd, Revive Therapy for CCMS

Carla Shepherd

Revive Therapy

Phone: 844-777-2267 Ext: 783
View Biography

Check Back Soon for Bio



Beverly Hartsell, Revive Therapy for CCMS

Beverly Hartsell

Revive Therapy

Phone: 844-777-2267 Ext: 783
View Biography

Check Back Soon for Bio



Legal Department

Kelli Espaillat, Attorney for CCMS

Kelli Espaillat

Attorney

Phone: 844-777-2267 Ext:
View Biography

Kelli Espaillat is a 2000 graduate of Wingate University, with a Bachelor’s Degree in Human Services and a minor in Sociology. In 2007, she graduated from High Point University with a Master’s of Education. After receiving her Master’s she was a school teacher for children with Autism for ten years. In 2011 she graduated with a Law Degree and focused in the area of disabilities. She is a strong advocate in the community for individuals and their families with disabilities. She helps advocate for Social Security, Education, Medicaid, Guardianship, and assist families to plan for their future thru Estate Planning with an emphasis on correctly planning for families with members who have disabilities.
Kincaid and Associates, PLLC
Attorneys at Law
910-765-0853
lawyer@convenantcms.com