H/R Team


Latoya Jackson

HR Coordinator
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Latoya Jackson graduated from West Stanly High School in 2002.  After completing West Stanly, she studied Criminology with a minor in Sociology at Johnson C Smith University graduating in 2006. In 2015, she proceeded on to graduate from Strayer University with a Master’s in Business Administration and a minor in Management. She has worked in the financial industry for over 15 years helping people to succeed financially. When joining the covenant team in 2020, it was her passion to continue to serve by collaborating through love and faith to help others in the community.  She looks forward to working with Covenant Case Management. Her pride and joy is keeping God first in all that she does. She truly enjoys being a Mother to her 5-year-old son, traveling, and spending time with family and friends.




Pam McAllister

HR Specialist
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Pam has an Associate's Degree in Occupational Studies as a Surgical Technologist and course study completion with IBM as a Project Manager. She has been working with Covenant for 2 1/2 years as a Human Resource Specialist. She truly has a love and compassion for Covenant's families and feels it to be important in helping give back to the community. Pam is a mother, a GiGi and loves summertime and the outdoors.




Nikki Whitley

HR Specialist
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Nikki has worked with Covenant Case Management Services since the summer of 2019. She graduated from Montgomery Community College in 2016 where she started working with the public as a Dental Assistant shortly after. That’s where she found her love of assisting/helping others. Nikki now serves as an HR Specialist here with Covenant. Her areas of expertise include new employee onboarding, HR administration, and staff training management. Outside of work, Nikki enjoys spending time with her family and friends. She has a 7 year old son who keeps her busy with his love for many sports and extracurricular activities.




Ginger Shaver

HR Specialist
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I graduated from Rowan Community College in 1995 where I received an Associates Degree in applied science for Radiology Technology. Prior to graduation, in October 94, I was hired as a student tech for, then Stanly Memorial Hospital (now Atrium Health Stanly). Upon graduation, I became a full-time Radiologic Technologist and have been there since, a total of 27 years.

I am the proud mother of a beautiful daughter who is the mother of my beautiful 7-month-old granddaughter. I'm also the proud mother of a United States Marine, my son.

I understand the importance of our services, as I have family experience with high functioning developmental and intellectual disabilities. My older brother was born with hydrocephalus. As a child, I learned early to watch out for him and recognize his challenges and be ready to assist.




Allison Lowder

Billing Specialist
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I have worked in retail and finance for the past 10 years. I graduated from Montgomery Community College with my Medical Assisting Degree in 2020. I am pursuing my RN program at the moment. I am the Assistant Manager at 4 Rivers and I am a Claims Specialist for CCMS.